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ROGUE DUCK · CUSTOMER CARE

Request a return

Tell us about your order and what you would like to return or cancel. We’ll review your message and contact you using the email below to discuss the next steps and any return postage.

This form does not buy postage or issue a return label automatically. If you need a label, tell us in your message. Read our returns & cancellations policy for return costs and your rights.

Cancellation and faulty goods

You can use this form to give us notice of cancellation, or email admin@rogueduck.co.uk. The form is optional. Our review process does not make a valid cancellation dependent on approval or change your statutory rights.

For help, email admin@rogueduck.co.uk. Standard change-of-mind return costs and personalised-item exceptions are explained in our returns policy. Faulty, incorrect or misdescribed items are handled according to your rights.